Draft Support
Need help, found a bug or have a feature idea? Email us and we'll get back to you as soon as possible, usually within 2 business days.
techtactoeappstudio@gmail.com
Frequently asked questions
How do I sync my notes across devices?
Sign in with the same Apple, Google or email account on each device. Your notes, tasks, bookmarks and projects sync automatically. If you started as a guest, sign in from Settings to link your existing content to your account.
How do I share a project?
Open the project, tap the share option and send the invite link. People you invite can open it in Draft once they accept.
How do I manage or cancel my Premium subscription?
- iPhone / iPad: Settings → your name → Subscriptions → Draft.
- Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Draft.
Refunds are handled by Apple or Google according to their policies.
How do I restore my purchase?
Sign in with the account you used when subscribing, then open the Premium screen and choose restore purchases.
Your privacy choices
- Delete your account and data: in the app, go to Settings → Delete Account. See the account deletion page for details on what is deleted.
- Request deletion without the app: email us from the address linked to your account with the subject "Delete my account" and we'll process it within 30 days.
- Access or export your data: email us and we'll provide a copy of your data.
- Notifications: turn reminders on or off in the app settings or your device's system settings.
See our Privacy Policy for full details.